Basic Selling Skills Course

Teach basic selling skills

It introduces participants to tools and techniques for selling

Duration: one day , 6 hour.

It’s designed to build confidence when making the initial contact with the potential client or customer.

To underpin our sales training, we help participants to understand the psychology and principles of buying and selling.

You Will Learn

How customers buy and the sales process & how to listen effectively and to ask questions .

You Will Get

A printed workbook and CD with ‘how to sell’ tips, techniques.

Student Level

You don't have to know anything about selling skills we will learn you the basics.

By the end of the full day training course, the participants will have:

  • Understood how customers buy and the sales process to match the buying cycle
  • Recognized their beliefs about selling
  • Created a great first impression and professional opening to a sales conversation
  • Demonstrated how to build rapport with a customer to cement a trusting relationship
  • Demonstrated how to listen effectively and to ask questions to uncover customer needs and opportunities
  • Practiced introducing services as benefits to meet needs
  • Acquired some successful strategies for handling customer concerns and objections
  • Practiced gaining commitment from customers
  • The psychology and principles of selling
  • First impressions
  • Building trust and rapport
  • Questioning and listening to uncover customer needs
  • Features and benefits
  • Handling concerns and objections
  • Gaining commitment

This sales training course will be delivered in a highly engaging and interactive way, focused on the specific needs of the participants and the organizations’ sales model and targets. There will be:

  • Trainer input and tips through short presentation, demonstration and discussion
  • Individual and small group exercises with facilitated group review of learning
  • Group discussion
  • Practice sessions in pairs or trios with feedback and coaching